1. Introduction & Our Roles

Welcome to NEXTGEN INTERVIEWS. This Privacy Policy explains how PRECISE AI LIMITED ("NEXTGEN INTERVIEWS," "we," "us," or "our") collects, uses, and protects personal data. Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children.

This policy applies to two types of individuals:

"Customers": Our paying users (e.g., recruiters, hiring managers, business owners) who create an account to use our services.

"Candidates": Individuals who are invited by our Customers to participate in a one-way video interview.

Your relationship with us determines our role under data protection law:

For our Customers, we act as the Data Controller of your account and payment information.

For our Candidates, the Customer who invited you is the Data Controller. We act as a Data Processor on their behalf, processing your data according to their instructions.

This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and applicable U.S. state privacy laws.

Our Details:

Company Name: PRECISE AI LIMITED

Company Number: 16512338

Registered Address: 40 Bank Street, Level 18, Canary Wharf, London, United Kingdom, E14 5NR

Email: contact@nextgeninterviews.ai

2. How We Process Your Data

A. For Our Customers (When We are the Data Controller)

When you create an account with us, we process your personal data for the following purposes:

To Provide Our Services: To create and manage your account, provide customer support, and process payments.

Legal Basis (UK/EEA): Performance of our contract with you (Article 6(1)(b) of the GDPR).

To Respond to Inquiries: To answer your questions and requests for information.

Legal Basis (UK/EEA): Our legitimate interest to provide customer service (Article 6(1)(f) of the GDPR).

To Send Marketing Communications: With your consent, we may send you emails about our products and news.

Legal Basis (UK/EEA): Your explicit consent, which you can withdraw at any time (Article 6(1)(a) of the GDPR).

B. For Candidates (When We are the Data Processor)

When you participate in an interview, we process your personal data on behalf of our Customer (the recruiter, hiring manager, or business owner who invited you).

The Customer is the Data Controller: The Customer determines the purpose of processing your data (i.e., for their recruitment process). For details on how they use your interview data, you should refer to their privacy policy.

Data We Process on Their Behalf: This includes your name, email address, video and audio responses to interview questions, automated transcriptions of audio responses, AI-generated analysis of video content (including facial analysis and deepfake detection), and psychometric test responses and scoring.

Our Purpose for Processing: Our sole purpose is to provide the video interview service to our Customer as instructed by them.

Legal Basis (UK/EEA): Our processing is necessary for the performance of our contract with the Customer (the Data Controller).

3. Your Data Protection Rights

Your rights depend on whether we are the Controller or Processor of your data.

If you are a Customer:

You can exercise your rights directly with us. Under the UK/EU GDPR and applicable U.S. laws, you have rights of access, rectification, erasure, objection, and portability, as detailed in Sections 6 and 7 below. Please contact us at contact@nextgeninterviews.ai to exercise your rights.

If you are a Candidate:

Because the Customer (the recruiter, hiring manager, or business owner who invited you) is the Data Controller of your interview data, you must contact them directly to exercise your data protection rights (such as the right to access or delete your interview). We are legally obligated to assist our Customers in responding to your requests. If you contact us, we will forward your request to the relevant Customer who invited you to the interview.

4. International Data Transfers

Your personal data may be transferred and processed in countries outside of your own.

Transfers from the EEA to the UK: The European Commission has recognized the UK as providing an adequate level of data protection. This allows personal data to flow from the EEA to the UK without additional safeguards.

Transfers to Other Countries (e.g., the USA): If we transfer your data to a service provider in a country not deemed "adequate" (like the United States), we will ensure the transfer is lawful and your data is protected by implementing appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by UK and EU authorities.

5. AI Processing and Automated Analysis

Our Services use artificial intelligence and machine learning technologies to process video interviews and assess candidate responses. This includes:

Automated transcription of audio responses

Video analysis for authenticity verification (deepfake detection)

Facial expression and speech pattern analysis

Automated scoring of psychometric assessments

All AI analysis results are provided to assist in recruitment decisions but should not be the sole basis for hiring choices. The accuracy of AI-generated insights cannot be guaranteed.

6. Who We Share Your Data With

We do not sell your personal data. We may share your data with the following categories of third parties to provide our services:

Service Providers: Providers of hosting, IT maintenance, SaaS services (like CRM/ERP), LLM, accounting, and legal representation.

Financial Institutions: To process payments.

Public and Judicial Bodies: Where required to comply with a legal obligation.

7. Your Data Protection Rights (UK and EEA Residents)

Under the UK GDPR and EU GDPR, you have the following rights regarding your personal data:

The Right to Access (Article 15): You can request a copy of the personal data we hold about you.

The Right to Rectification (Article 16): You can request that we correct any inaccurate or incomplete data.

The Right to Erasure / 'Right to be Forgotten' (Article 17): You can request that we delete your personal data, under certain conditions.

The Right to Restrict Processing (Article 18): You can request that we limit how we use your data, under certain conditions.

The Right to Data Portability (Article 20): You can request that we transfer your data to another organization, or directly to you, in a machine-readable format.

The Right to Object (Article 21): You can object to our processing of your data where we are relying on our legitimate interests.

To exercise any of these rights, please email us at contact@nextgeninterviews.ai.

You also have the right to lodge a complaint with a supervisory authority (Article 77). In the UK, this is the Information Commissioner's Office (ICO). In the EEA, you can complain to the data protection authority in your country.

8. Your U.S. Privacy Rights

This section applies to residents of U.S. states with applicable privacy laws, including California.

Right to Know and Access: You have the right to request information about the personal information we have collected, used, and disclosed about you.

Right to Delete: You have the right to request the deletion of your personal information that we have collected.

Right to Correct: You have the right to request the correction of inaccurate personal information.

Right to Opt-Out of the "Sale" or "Sharing": We do not sell your personal information. Under California law, "sharing" may include the use of cookies for targeted advertising. You have the right to opt out of this activity. You can manage your cookie preferences through our cookie banner or by clicking the "Do Not Sell or Share My Personal Information" link in our website footer.

Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please email us at contact@nextgeninterviews.ai.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and administer our website, gather usage data, and improve your experience. A cookie is a piece of information sent to your browser from a website and stored on your computer's hard drive.

Currently, we primarily use browser storage (localStorage) for essential functionality. However, we may implement additional cookie categories in the future to enhance our services, including:

Performance and Analytics Cookies: To understand how visitors interact with our website and improve user experience

Functionality Cookies: To remember your preferences and provide personalized experiences

Targeting and Advertising Cookies: To deliver relevant advertisements and measure campaign effectiveness

You can manage your cookie preferences at any time through the cookie banner on our website. For detailed information about the cookies we use and may use in the future, please see our comprehensive Cookie Policy.

10. Data Retention

We retain Customer data for as long as the account is active and for any legally required period thereafter. We retain Candidate data on behalf of our Customers according to the terms of our agreement with them. For information on how long your interview data will be stored, please contact the organization that invited you to the interview.

11. Data Protection Officer (DPO)

NEXTGEN INTERVIEWS has appointed a Data Protection Officer who can be contacted regarding any questions or concerns about this policy or your data. You can reach our DPO at contact@nextgeninterviews.ai.

12. Governing Law

This relationship will be governed by English law, and any dispute will be resolved in the courts of England and Wales.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this website prior to the change becoming effective.